8500 Privacy Policy — User Data Protection
8500 takes the privacy and data security of all users in Malaysia seriously. This policy explains how we collect, use, store, and protect your personal information when you use our services.
Updated: January 2026 | Version: 1.4
Information We Collect
When you register and use the 8500 platform, we collect several categories of information to ensure our services function properly and securely. All data collection is carried out transparently and solely for the purposes stated in this policy.
Full name, email address, phone number, date of birth, and password (stored in encrypted form). This information is required for account creation and verification.
Device type, operating system, web browser version, IP address, and general location data. This data is used to optimise the user experience and detect suspicious activity.
Records of deposit and withdrawal transactions in MYR (RM). Card or bank account details are not stored directly by the platform — all processing is handled by certified payment processors.
Pages visited, session duration, game or sport preferences, and betting history. This data is used to enhance services and ensure platform fairness.
Purpose of Information Use
The 8500 platform uses collected information solely to provide and improve services for Malaysian users. We do not sell or rent personal data to any third party for marketing purposes.
Here are the main purposes for which we collect data:
- Verifying user identity during registration and login.
- Securely processing deposit and withdrawal transactions in MYR.
- Sending important notifications related to your account, security, or changes to our services.
- Detecting and preventing fraud, collusion, or platform abuse.
- Complying with applicable legal and regulatory requirements.
- Analyzing usage patterns to improve platform performance and design.
- Providing effective customer support when you reach out to us.
Use of Cookies & Tracking Technologies
The 8500 platform uses cookies and similar tracking technologies to enhance user experience, keep login sessions active, and analyze aggregate usage patterns. Cookies are small text files stored on your device by your web browser.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
- Functional Cookies: Remembering user preferences such as display language and account settings to deliver a more consistent experience.
- Analytics Cookies: Collecting aggregated, anonymised usage data to help us understand how users interact with the platform.
You can manage or disable non-essential cookies through your web browser settings. However, disabling essential cookies may affect platform functionality.
- Login session cookie
- Account security cookie
- Language preference cookie
- Aggregate analytics cookies
- No third-party advertising cookies
- No cookie data sales
Data Storage, Security & Information Sharing
All 8500 user data is stored on servers protected with industry-standard encryption. Access to personal data is restricted to staff with a legitimate business need only. We conduct regular security reviews to identify and address any vulnerabilities.
Passwords are stored in hashed form and cannot be recovered in their original state. We recommend that users change their passwords regularly and avoid reusing the same password across multiple services.
8500 does not sell, rent, or share users' personal data with third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Certified payment processors for MYR transactions.
- Legal authorities when required by law or court order.
- Technical service providers bound by strict confidentiality agreements.
User Rights, Policy Changes & How to Contact Us
As a user of the 8500 platform, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
- Right to Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information is incorrect or outdated, you can request corrections via your account settings or customer support.
- Right to Erasure: You may request the deletion of your personal data, subject to legal and regulatory requirements that obligate us to retain certain records.
- Right to Restrict Processing: Under certain circumstances, you may request that we restrict the way we process your data.
This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. Users will be notified via an on-platform notice whenever material changes are made.
To exercise any of the above rights, or if you have any questions about this Privacy Policy, please contact the 8500 support team by email at [email protected] or visit the Frequently Asked Questions us for more information.
- [email protected]
- Monday–Sunday, 09:00–23:00
- Frequently Asked Questions
- Response within 48 business hours
Your Data Is Safe With Us
User privacy is a top priority at 8500. Register or log in with confidence — your information is handled transparently and responsibly.